Terms of service

Last updated: July 8, 2026

This website and store are operated by Nona ("Nona," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, store, and all related information, content, features, tools, products and services (collectively, the "Services"). By visiting, using, or making a purchase through the Services, you ("you" or "your") agree to be bound by these Terms, including the additional terms and policies referenced herein and available by hyperlink. Please read these Terms carefully before using the Services. If you do not agree to all the terms and conditions of this agreement, then you may not access the Services.

1. Eligibility and Accounts

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. If you create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your device, and you agree to accept responsibility for all activities that occur under your account. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

2. Products, Pricing, and Availability

Certain products may be available exclusively online through the Services. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction, and to limit the quantities of any products that we offer. All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product made on the Services is void where prohibited.

3. Orders, Payment, and Billing

We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Services. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

4. Promotions and Discounts

Promotional offers, bundles (such as "Buy 1 Get 1 Free"), discounts, and free gifts are offered for a limited time, may not be combined with other offers unless expressly stated, and may be modified or discontinued at any time without notice. Free items included with a bundle carry no cash value and are non-transferable.

5. Shipping and Delivery

We will make reasonable efforts to ship orders within the timeframe stated on the Services. Shipping timeframes are estimates and are not guaranteed. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier. You are responsible for providing an accurate and complete shipping address; we are not responsible for orders delayed, lost, or returned as a result of an incorrect address.

6. Returns, Refunds, and Guarantee

Our 30-day money-back guarantee and any returns or exchanges are governed by our Refund Policy, which is incorporated into these Terms by reference. To be eligible under the guarantee, requests must be made within the applicable period and in accordance with the instructions provided in the Refund Policy or by contacting us using the details below.

7. Reviews, Comments, and Submissions

If you send us certain specific submissions (for example product reviews or contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials ("submissions"), you agree that we may, at any time and without restriction, use, edit, copy, publish, distribute, and otherwise disclose to others any submissions that you forward to us. You grant us a non-exclusive, royalty-free, perpetual license to use such submissions. We are and shall be under no obligation to maintain any submissions in confidence, to pay compensation for any submissions, or to respond to any submissions. You agree that your submissions will not violate any right of any third party, and will not contain unlawful, abusive, or otherwise objectionable material. You are solely responsible for any submissions you make and their accuracy.

8. Accuracy of Information

We are not responsible if information made available on the Services is not accurate, complete, or current. The material on the Services is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on the Services is at your own risk. The Services may contain certain historical information which is not current and is provided for your reference only. We reserve the right to modify the contents of the Services at any time, but we have no obligation to update any information on the Services.

9. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the Services or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Services. We reserve the right to terminate your use of the Services for violating any of the prohibited uses.

10. Intellectual Property

All content on the Services, including text, graphics, logos, product names, images, and the compilation thereof, is our property or the property of our licensors and is protected by applicable intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission.

11. Third-Party Links and Tools

The Services may provide access to third-party tools, websites, and resources over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We have no liability whatsoever arising from or relating to your use of optional third-party tools or third-party websites.

12. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error-free. The Services and all products and services delivered to you through the Services are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. Our products are cosmetic products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition; statements about odor, skin, or freshness have not been evaluated by any medical or regulatory authority. In no case shall Nona, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Services or any products procured using the Services. Where jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Nona and our affiliates, partners, officers, directors, agents, contractors, and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

14. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.

15. Changes to These Terms

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

16. Contact Information

Questions about the Terms of Service should be sent to us at support@try-nona.com, or by mail to Nona Soaps, 30 N Gould St, Ste R, Sheridan WY 82801, United States.